Professionalism In The Workplace

An important part of being a Nanny or Newborn Care Specialist is how you present yourself as a professional. We will discuss the best ways to impress your potential employer and get hired, including interview tips and appropriate attire. This course will also go over work attire, reasonable job responsibilities, communication, resolving concerns with your employer, and do's and don'ts in the workplace.

Instructor: Carole K. Arsenault & Kelsey Dickson

  • Welcome
  • Instructions To Use The Online Learning Platform
  • Terms of Use Agreement
  • Meet Your Instructors
  • Unit 1
  • Unit 1: Introduction
  • Unit 2
  • Unit 2: Interview Skills
  • Medication Permission Form
  • Sample Interview Questions That Parents May Ask
  • Potential Interview Questions
  • How to Write a Nanny Resume
  • Unit 3
  • Unit 3: Interacting With Your Nanny Family
  • How To Have A Difficult Conversation With Parents
  • Unit 4
  • Unit 4: Do's and Don'ts In The Workplace
  • Video Surveillance Laws by State
  • Characteristics Of A Great Nanny
  • Unit 5
  • Unit 5: Your Job When A Child Is Sleeping
  • Helpful Nannies While The Kids Are At School
  • Completion Test
  • Survey: Tell us your thoughts
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever